Frequently Asked Questions
Everything you need to know about shopping with Sonderegger & Co. AG
What is the standard shipping time for orders?
We offer premium shipping across Europe. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days.
How can I return an item that doesn't fit?
We provide a 30-day return policy. Simply use the prepaid return label included in your package and ensure the tags are still attached and the garment is unworn.
Where are your garments manufactured?
Sonderegger & Co. AG is committed to ethical craftsmanship. Our collections are primarily produced in high-end ateliers across Italy and Portugal to ensure the highest quality standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
How do I find the right size?
Each product page features a detailed 'Size & Fit' guide. We recommend comparing your body measurements to our chart, as our cuts often follow a tailored European silhouette.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can cancel or change your order within 60 minutes of placement by contacting our concierge team.